I started talking with Kim probably two months ago or so. He is very knowledgeable and patient. I finally pulled the trigger and ordered a Cuetec Cynergy on Sunday, the 15th. It came today and it was exactly what Iowa's expected. Kim himself is amazing to work with; he responds to messages quickly even tho I was debating it and "kicked the tires" for two months. He was patient, never pushy, and always had time to answer a question or two.
TLDR; The dragon has some amazing customer service, isn't pushy, and an all around great guy. If you're buying a cue, or accessories, let the dragon hook u up!
I drive 160 miles to train with Kim. Excellent instruction. Answers all questions and asks if I had/have any more. Almost instantly corrected many bad habits I had developed in my pre-shot routine,cue hold,open bridges,and,stance. I could not recommend him more highly. Worth every penny!!
I recently sent my shaft to Dragon for a Kamui black soft tip to be installed. He responded quickly to my request and did a fantastic job on the tip. He cleaned the shaft for me as well. He finished it quickly and shipped it back to me the next day. Highly recommend his services and will definitely use again.
I had a great lesson with Kim yesterday. Kim was patient and will to explain things until I understood them. I recommend Kim to anyone who wants to learn to be a better player and anyone who wants a better understanding of the game. I look forward to our next lesson. Thanks for all of the help!